Our Mission

We want to amplify the efficiency and voice of Customer Support teams to prevent escalations and impact the strategic direction of software products.

Meet The Team

We’re technology leaders with decades of experience solving the most pressing problems facing enterprises.

We work with a sense of autonomy, empathy, respect, and humility.

Aakrit Prasad

Co-Founder & CEO

Anthony Kilman

Co-Founder & CTO

Justin Hypes

Head of Sales

Matt Cannizzaro

Founding Engineer

Daniel Walker

Founding Engineer

Lev Neiman

Founding Engineer

Matt Bell

Senior Software Engineer

Jackie Chan

Software Engineer

Bowen Li

UX & Design

Our Investors

We are backed by some of the best VCs in Silicon Valley. These include ​Unusual Ventures​ with John Vrionis and Jyoti Bansal, ​Counterpart Ventures​, and various Industry operators at top firms.

Join Our Team

We’re looking for unique individuals who want to challenge and disrupt an industry. We’re focused on hard problems in areas such as distributed systems, machine learning, and user experience for the B2B SaaS markets. At AptEdge, you will have exciting opportunities to fundamentally impact the product and the business as we grow.