Security and compliance
Tenant isolation, no training on customer data, and enterprise connector controls.
Enterprise AI for support teams that can't afford to get it wrong
Tenant isolation, SSO, SOC 2 Type II, and AI that actually handles complex tickets.
Global support orgs need AI that passes security review and works across Salesforce, ServiceNow, and the wikis nobody keeps in sync. AptEdge is built for that environment.
Why enterprise rollouts fail
- Pilot AI tools cannot pass security review or scale beyond one queue.
- Global teams need consistent answers across languages and regions.
- Integrations must respect least-privilege access to CRM and wikis.
- Executives need audit trails and human control, not black-box automation.
Built for enterprise support operations
- Dedicated tenant on GCP with SOC 2 Type II controls.
- SSO, role-based access, and connector scoping.
- Works across Salesforce, ServiceNow, Zendesk, and custom sources.
- Human-in-the-loop with earned autonomy and full auditability.
How AptEdge helps
Global scale
50+ languages and distributed support teams on shared institutional knowledge.
Named enterprise proof
Boomi, CyberArk, Hexagon, Everbridge, and other global B2B vendors run AptEdge in production.
Built for
Enterprise VP Support, CIO office stakeholders, and security-conscious B2B SaaS companies.
Integrates with
- Salesforce
- ServiceNow
- Zendesk
- Confluence
- Jira
- Slack
Not for
- Startups with no security review process
- B2C-only support teams
- On-prem only without cloud connectors
Related products
Customer proof
Common questions
Is AptEdge SOC 2 certified?
Yes. AptEdge maintains SOC 2 Type II controls with tenant isolation on Google Cloud Platform.
Can security teams review data flows?
Yes. See our Security page and Trust Center for architecture, connector scopes, and compliance documentation.