How Boomi Saved 7-Figure Support Costs, Boosting Margins in 12 Months with AptEdge AI

AptEdge is transforming how we work — it’s like having an always-on support engineer that enhances our team’s speed, precision, and capacity to solve problems. The difference it’s making is remarkable.

Tom Saraceni / Senior Director, Product Support

15%

Fewer Escalations and Churn Risk

20%+

Reduction in Complex Ticket Resolution Time

400%

Faster Knowledge Creation

23K+

global customers

800+

global partners

250k+

community members

2,500+

employees

Our vision: Go ticketless

Guide users, troubleshoot issues, and provide answers right where they need them—in your product, in their moment of need. Friction-free product support.

See seamless support