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Acceleration Economy!
AnswerGPT™ and AI automation that works for your agents, turning apps into answers.
Increase in
Agent Efficiency
50%
Improve
Time-to-Productivity
67%
Reduce
Resolution Time
40%
Make knowledge actionable and harness the power of GenAI to get instant answers. Then ask to format the answer for a customer facing response. And before you send, validate accuracy with links to where the knowledge was sourced.
Seamlessly embed AptEdge within your native knowledge tools like Salesforce, Zendesk and Servicenow. One workspace, all the answers!
Your team has the ability to leap ahead of trending issues with Edges. Assign tickets to the correct team members, deliver consistent messaging, and serve knowledge to agents with new efficiency by auto linking tickets.
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