Case Closed: Supercharge your Technical Support
AI for Case Resolution: streamline your customers’ support journey from start to finish
Increase in
Agent Efficiency
50%
Improve
Time-to-Productivity
67%
Reduce
Resolution Time
40%
Centralize and streamline all knowledge access, enabling agents to immediately identify the right answers without the hassle of searching through vast amounts of data. Amplify your agents to resolve every customer case in half the time.
AI-enabled to automatically create new knowledge articles. Answer the questions, close the case, and document new knowledge knowledge to build trust, ensure accuracy, and improve answer reliability.
Seamlessly embed AptEdge within your native knowledge tools like Salesforce, Zendesk and Servicenow. One workspace, all the knowledge sources!
Trusted by 100s of Enterprise Software Brands
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